I made it through my first day of the second week at work. They say I'm doing well. Still woundering about it myself though but I've managed to get a lead a night on all three nights I've been on the phone. THey say thats good for a new person. Had my first cussing tonight. He called my a female dog in some new and inventive ways. But I was calm and cool and told her to have a good night at her tuperware party tonight. : )_